Choosing the right payment gateway for your business in Indonesia requires careful consideration before making a decision. One important aspect is reviewing feedback from other users, comparing the strengths and weaknesses of different payment gateway platforms, and exploring alternative payment gateway options available in Indonesia.
What is Midtrans Payment Gateway
Midtrans is a digital payment platform affiliated with GoTo Financial. Offering more than 25 local payment methods, it presents a robust set of features, making it the preferred option for SMEs in Indonesia. Nevertheless, it's worth noting that Midtrans may not be accessible on all online stores and has limited integration with certain e-commerce plugins. Additionally, Midtrans isn't connected to accounting systems and doesn't feature supplementary business software.
Review Midtrans Payment Gateway
User feedback on Midtrans indicates negative experiences with this payment gateway in Indonesia. Some users initially signed up with hopes of streamlining their business transactions through Midtrans. However, they regretted their choice due to various issues, including fund withholding by Midtrans, slow customer service responses, and prolonged response times of up to a week, leading to frustration and disappointment among users.
In response to these issues, several Xendit users have chosen to transition to alternative payment gateways like HitPay. HitPay is recognized for delivering prompt, friendly, and efficient service, a distinction evident in customer service reviews comparing HitPay and Midtrans. HitPay received a higher score, specifically 4.7 out of 257 reviewers on Trustpilot, while Xendit attained a score of 3.6 out of 134 reviewers on Google Review.
Hitpay Payment Gateway: An Alternative to Midtrans Payment Gateway
Choosing HitPay as an alternative to Midtrans can provide several significant advantages for your business.
- Easy Integration Without Coding: HitPay offers extensive integration without requiring specialized programming or coding, supporting various e-commerce platforms and sales channels. Additionally, you can easily synchronize your online and offline sales in one location.
- Free Business Software: HitPay provides business software for free, including an invoice generator and store builder. More importantly, HitPay does not charge a subscription fee for the use of this software.
- Affordable and Flexible Fees: HitPay adopts a simple pricing approach, with clear per-transaction fees and no hidden charges. This transparent approach allows businesses in the growth phase to effectively plan their expenses without worrying about additional costs or surprises.
If you are considering HitPay to expand your business in Indonesia, contact us now to get a free demo from our team.
- Read also: Best Alternatives to Midtrans Payment Gateway in Indonesia
- Read also: Advantages of Payment Gateways like Midtrans & HitPay in Your Business Finances
- Read also: Comparison of Payment Gateways in Indonesia  - HitPay vs. Xendit, Midtrans, and Doku
HitPay is a comprehensive sales platform aimed at providing a full-stack payment solution without coding for SMEs. Thousands of partners have thrived with HitPay's products, helping them easily accept online or direct payments. Join our partner community now!